faq

  • Account Questions

  • Registration Questions

  • Repertoire Questions

  • Email Questions

Where can I go to update my credit card information?

You can update your credit card information at https://www.principalcenter.com/update. 

I have a membership but I cannot log in. What am I doing wrong?

When copying and pasting your login information, make sure that there are no blank spaces at the beginning or end of your email and password. These blank spaces count as characters and will flag your information as incorrect.


If you are copying and pasting your login information correctly and are still having issues, please contact support.


How can I change my password?

Passwords are randomly generated and cannot be changed for security reasons. We will attach your login information to the bottom of every Members' Only email for your convenience.

How can I make a change to my membership?

To change your membership, call us at 1-800-861-5172 or email us at [email protected] 



Where can I find my username/password?

We put your login information at the bottom of every Members' Only email. If you don't see your information, or you aren't receiving our emails, please contact support.