Repertoire Content Creator allows you to create drag-and-drop, Mad Lib-style letters and documents using multiple-choice dropdown fields, auto-filled information such as your school name and mascot, and custom text. We are currently writing new templates now to meet your needs for common or difficult-to-craft correspondence. What kinds of templates would be helpful? What do you often need to write about in response to emailed inquiries or concerns? What issues do you encounter infrequently, but want to ensure that you answer well due to their sensitive or high-stakes nature?