Included with ILA Membership
Resolve
Discipline decisions you can defend.
The administrator's decision-support and documentation tool for student discipline — built on a Progressive Discipline Matrix so every call is consistent, fair, and defensible.
Start Your Free ILA Trial »Included with ILA · $99/month · free 14-day trial
Discipline is where an assistant principal's day gets decided — and where you're most exposed. The same behavior gets three different consequences depending on who's on duty. A parent asks why their kid got suspended when another didn't. A consequence gets assigned and never served. And at 9 p.m. you're writing a letter home, hoping you don't say the wrong thing to the wrong family.
None of that is a character flaw. It's what happens when high-stakes decisions live in your head and a hundred sticky notes. Resolve gives you a framework to lean on — not a cage to be constrained by.
Your working memory — not another system of record
Resolve is your decision-support and documentation tool: the investigation, the matrix-guided decision, the follow-through, and the paper trail that protects you. You still make the official entry in your SIS — Resolve is where you think it through and keep the details the SIS never captures. Nothing auto-sends. Nothing auto-reports. It works for you.
What Resolve Does
Matrix-guided decisions
Build your Progressive Discipline Matrix once — behaviors by five levels of consequence. Then, on every incident, Resolve suggests a level range that escalates with each occurrence, never drops below the student's prior level, and shows how you've handled the same behavior for other students. Levels, not steps. You always make the call.
A record you can defend
Your verbatim narrative (never altered), every participant's statement, the parent contacts you made, the matrix level, and — the part that protects you — your written rationale. When a parent, union, or hearing officer pushes back, you have the whole story, not a memory.
Follow-through that doesn't slip
Consequences are tracked from assigned to served. Anything outstanding sits in one "awaiting follow-through" panel until you mark it done — because a consequence that's assigned but never served quietly destroys your credibility.
Letters home in seconds — safely
Draft the right letter for each party on your own letterhead, with built-in guardrails that make it structurally impossible to leak a consequence to a victim's or witness's family. Only staff and the student's own family ever see it. Download a PDF or send from your own email. Personalize from your notes, in English or Spanish.
The full picture on every student
A private timeline for each student, their history in each behavior category, and the highest level they've reached — so patterns surface early and you can flag a student for check-in before the next incident.
Most tools count behavior. Resolve helps you decide it.
The market is full of points platforms, analytics dashboards, and compliance referral modules. They tally incidents; they don't help you make the call or write it up in a way that holds. Resolve is built around a real discipline matrix with occurrence-based escalation and decision support — and it sits beside your SIS, so there's no migration, no IT project, and no new system of record to own. Low friction to adopt; useful the first week.
It's the practical extension of the framework Justin teaches in Principal Center Radio and the Instructional Leadership Association: evidence-driven, defensible leadership — now applied to the discipline decisions that take your time and carry the most risk.
How to get Resolve
Resolve isn't sold separately — it's part of the Instructional Leadership Association, along with the tools, frameworks, and weekly video that help you get into classrooms, give better feedback, and lead with evidence. Start a free 14-day trial and put Resolve to work on your very next incident.
Start Your Free ILA Trial »$99/month · cancel anytime