How do I build a strong school culture intentionally?
By defining expected behavior and reinforcing it consistently — through both celebration and confrontation. Culture isn't built by posters in the hallway or mission statements on the website. It's built by what people actually do every day, and whether those behaviors are acknowledged, celebrated, and held to a standard.
The practical tools are straightforward: a Leadership Agenda that makes your priorities explicit, newsletters that articulate and reinforce shared values, and documented processes that define "our way" of doing things. When expectations are written down, shared publicly, and referenced consistently, they become the culture rather than just the aspiration.
The confrontation piece is just as important as the celebration. When behavior contradicts the culture you're building, ignoring it communicates that the culture is optional. Addressing it — directly, respectfully, and consistently — communicates that it's real.
More on Trust and School Culture
Why is trust so important for school improvement?
Because trust is the mechanism that makes everything else possible.
How do I build trust with a staff that's been burned by previous leadership?
Slowly, consistently, and through behavior rather than words.
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Answered by Justin Baeder, PhD, Director of The Principal Center and author of three books on instructional leadership.