Undo Email Hard Bounce
Request to undo a hard bounce on your email address in our system.
Undo Email Hard Bounce
If your email was incorrectly marked as a hard bounce and you’re no longer receiving our emails, we can fix it.
What Happened
A “hard bounce” means our email system received a permanent delivery failure for your address. This can happen if your mailbox was temporarily full, your email provider had an outage, or your address changed.
Contact Support to Restore Delivery
Email us with your name and email address, and we’ll remove the hard bounce and restore delivery.
1-800-861-5172