How should schools approach technology adoption and training?

The same way they should approach any change initiative: start with early adopters, build success, and let that success convince the majority. Whole-staff technology training is the equivalent of bulk change — it treats everyone as if they're at the same starting point, which they never are. Some teachers are already proficient. Others are anxious beginners. A one-size session helps neither group.

The most effective approach is on-demand support and piloting. Let interested teachers try the tool, provide responsive help when they get stuck, and create opportunities for them to share what they've learned with colleagues. The most important questions about any technology emerge during actual use, not during training.

For school leaders specifically, model the technology yourself first. If you want your teachers to use a shared platform, use it visibly. If you want them to embrace digital communication tools, be excellent at using them yourself. Technology adoption in schools follows the same social dynamics as any other change — people adopt what they see working for people they trust.